Coronavirus measures to minimise risk of infection

At Exeter Eye, your health and safety, and that of our staff, is our highest priority.

We are following the guidance of Public Health England and the Royal College of Ophthalmologists to provide Ophthalmology services during the COVID-19 pandemic. We work closely with our partners, Ramsay Health Care UK, one of the largest and most diverse private healthcare companies in the world. Ramsay Health Care are working with the NHS during the COVID-19 pandemic. Together, we have put a number of measures in place to keep you safe.

Our Measures

Our team will telephone you prior to your consultation to ask you safety questions and whether you have any COVID-19 symptoms.
When you visit our site, on arrival we will take your temperature with a non-contact device, ask you to decontaminate your hands.
We will ask you to put on a fluid-resistant surgical mask for the duration of your visit with us.
We have rearranged our reception and waiting room to allow for social distancing to be observed.
To help us observe social distancing, we ask that you attend our clinic on your own, unless you need someone to assist you.
Our staff will wear appropriate personal protective equipment when you see us.
Where we can, we will conduct virtual consultations, to reduce the number and duration of your visits to our clinic.
We have modified our cleaning regimes to help reduce the risk of spreading COVID-19 in our clinic.

Be Alert FOR COVID-19 Symptoms

If you develop any symptoms possibly related to COVID-19 you should contact us and certainly not come to your appointment. 

Symptoms include: 

High temperature/fever
New onset cough
New onset loss of taste or smell
New onset shortness of breath
Unusual fatigue
New onset muscle pains

Vulnerable Groups

The UK Government has published guidance on clinically extremely vulnerable groups, with the help of expert doctors in England.

This guidance can be found at: 

Disease severity, history or levels of treatment will affect who is on this group. If you are concerned and think you may be ‘extremely vulnerable’, you should discuss this with your GP or Hospital Doctor.

More information about who is considered extremely vulnerable is available on the NHS Digital website:

If you have been told you are clinically extremely vulnerable, please tell us when you contact us on 01392 699969

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